How do I know I can trust your company with my car?
Stateway Auto Transport is a fully insured, licensed and bonded Broker/Carrier that has been doing honest and reliable business within the continental Unites States since 1992. Over this period of time, we have earned accolades for being trustworthy, knowledgeable and cost efficient for our customers. Unlike so many of our competitors who make extravagant claims just to to take your money, we can back up our reputation with solid facts.
First and foremost, we are a carrier, which means that we have insurance coverage and own our own trucks. Not only are we insured, but we are covered up to $750.000.00 which means that your car rides safe with us. A lot of companies claiming to be carriers say that they are insured but few really are. The majority of “auto transport companies” who populate this industry happen to be just brokers who never even see a truck! They just push off the responsibility to your vehicle unto some driver whom they never even met just so they can charge your deposit. Don't believe us? Check out the FMSCA and find out for yourself. The Federal Motor Carrier Safety Administration (FMCSA) is a government regulated agency within the Department of Transportation (DOT) and besides deciding who gets a license and who doesn't, they also provide the general public with a company's insurance, license and bond information.
Unfortunately, most people are completely unaware of these important facts. Indeed, it is a scary thought to know that not only are many unlicensed impostors posing as carriers and getting away with it but also that a large mass of brokers claiming to be fully insured and bonded actually have no insurance at all! To research the insurance and compliance of a particular company, simply CLICK HERE. You will need either a Department of Transportation Number (US DOT#) or a Docket Number (MC#) in order to view a company's insurance and license information. Most companies advertise their MC#'s on their quotes and websites. If they do not, that is a red flag that they are hiding something.
Stateway Auto Transport MC and DOT#'s:
The fastest way to pull up a company is by their MC or DOT # (you can only use only one at a time to search). Once you enter that number, click Search. The next screen will give you two options to see the company's profile, either HTML or REPORT. Chose the HTML option becuase it is much easier to navigate through. The DOT Number is located in the left top corner of the page, and the insurance info is located on the bottom right side of the page. Another thing to look for is the insurance and status of each license (active or inactive) that a company has. The department of transportation requires that all carriers be insured for a minimum of $250,000.00, brokers on the other hand cannot have any insurance, since they have no trucks and nothing to insure!
We understand that your car is one of your most prized possessions and we firmly believe that anyone entrusting such an asset into the hands of a complete stranger ought to have some kind of reassurance. It is okay to deal directly with either trucking companies or brokers, but it is crucial to make sure that if someone tells you they own their own trucks, that they actually do! Knowing where your car is while in transit is also an important service which many companies simply do not offer. We provide our customers with a unique Vehicle Tracking Service, where they can login and know the exact location of their car at any given time. If you happen to not be the computer-friendly type, then simply call our office and we will be glad to inform you of your vehicles position. Once an order has been dispatched, we always provide each customer with the drivers phone number as well.
Stateway Auto Transport believes that it is in the best interest of anyone ready to ship their vehicle to take the proper precautionary steps before signing it over to a person they never met. By providing this information we hope that you now have the necessary tools in order to make the most informed decision. Thank you for taking the time to read this.